ETG offers end-to-end implementation services to help enterprises leverage Commerce Cloud to ensure a unified customer experience. We enable the organizations to utilize full potential of Commerce Cloud through customized, feature-rich Commerce Cloud solution with improved business agility and revenue driven model. We utilize this omni channel platform to empower ecommerce businesses across all channels such as web, mobile, social, kiosk, stores, and call centers. We provide seamless integration with other salesforce cloud platforms such as service cloud and marketing cloud to enhance the customer engagement and experience.
Salesforce Commerce Cloud (formerly Demandware) enables an unmatched shopping experience, empowering the e-retailing businesses to improve operational efficiency. It is a powerful tool that provides intelligence and valuable insights for the businesses to serve buyers in a best possible way.
We are an experienced Salesforce Commerce Cloud eCommerce services and solutions provider with a pool of senior certified talent inhouse to help deliver a smooth digital transformation for businesses. Our team comprises of SFCC Certified Solution Architects, Project Managers, UI designers, UX specialists, SFCC certified Developers and QA Engineers.
We have implemented Salesforce Commerce cloud for various known brands and enterprise-level clients and our Salesforce Commerce Cloud Services ensure an unmatched shopping experience and improving operational efficiency of our clients.
Commerce Cloud services:
ETG provides consulting services for businesses and help them solve business problems and develop solutions through optimized business processes combined with the power of Salesforce Cloud Platform. We work with brand owners and retailers to deliver a consistent and engaging brand experience across all channels.
Omnichannel e-Commerce Implementation Services:
Our Salesforce commerce cloud implementations fuels omni-channel commerce experiences across all possible channels like web, mobile, social, POS, store operations, order management with the power of predictive intelligence.
Customization and System Integration Services
Our customization services enable businesses to get unique styled commerce portals suiting their business needs. Our integration services cover various 3rd party technologies such as ERP, Warehouse systems, media asset management systems, PIMS, etc., to enable complete e-commerce site experience. We enhance the shopping experience by utilizing B2C ecommerce developer tools, prebuilt libraries, certified integrations, including payment accelerators, ratings, reviews, and loyalty programs.
Predictive intelligence services
We utilize Salesforce Einstein AI platform to empower predictive intelligence within commerce cloud implementations. The AI powered commerce cloud facilitates features like product recommendations, personalized content and commerce insights delivering immense experience to everyone involves in the ecosystem.
Ecommerce Managed Services
We provide technical support, monitoring, Site Optimization, upgrades and release management services to help businesses to deal with continuous evolutions and change management.
Unified Salesforce Cloud services:
We provide unified salesforce cloud implementation services covering complete customer journey across all major functions: commerce, marketing, sales, customer service, communities, and more. By connecting Commerce Cloud application with other Salesforce clouds, we empower the complete customer lifecycle — from awareness and acquisition, to purchase and fulfillment, to advocacy and retention. This empower agents with real-time customer profile, order, and purchasing data updated across Service Cloud and Commerce Cloud. With the help of Marketing cloud, we help businesses, to identify and engage with site visitors and shopping cart abandoners through meaningful retargeting campaigns based on intelligent commerce insights.
Our core Capabilities:
Full-Service Digital: While we have demonstrated excellence in Salesforce B2C Commerce cloud, our clients often choose to tap into our additional digital skills